Return Policy

Cancellation Policy:

Orders can be cancelled before it is in packed/shipped. Amount paid will be credited refunded between 10 to 15 days.

Modifying Shipping Address:

Shipping address can be modified before it is packed/shipped. Modification can be made by sending an email to info@vibemusic.in

Delivery Dispute:

If there is any dispute in delivery it needs to be reported to our info@vibemusic.in within 24 hours of receipt delivery notification by our logistic partner.

Return Policy:

Our returns policy gives you an option to return items purchased on Vibe Music website for any reason within 10 days from the date of delivery. We request you to return the product in its original condition with all the attachments and packaging. 

Return Process:

Customer must initiate the return by sending us an email on info@vibemusic.in or by calling our customer care number +911142480109

All returns must be authorized by Vibe Music customer service team in writing and the return shipment must be couriered to us within 10 days of the delivery.

Our Warehouse address for returning our products is given below:

Vibe Music
Godown No-18, Aarpee International
P-74, C.G.R. Complex
Near- 7NSD G.G. Weight Bridge
Kolkata-700043

It is mandated that the product is packed properly by the customer as it was delivered so that there is no damage to it during the return transit.