Return Policy
Welcome to Vibe Music! We’re thrilled to bring the joy of music to your doorstep. Here’s everything you need to know about how we ship your orders and ensure they reach you safe and sound:
Delivery Timelines
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- Minimum Delivery Time: 4 business days
- Maximum Delivery Time: 10 business days
- Delivery times may vary slightly based on your location and product availability, but we’ll do our best to get your order to you as quickly as possible.
Secure Packaging and Handling
Your music gear matters to us, and we handle every order with care.
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- All items are securely packed using high-quality materials to protect them during transit.
- We ensure your products arrive in perfect condition, ready to inspire your next performance!
Order Processing
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- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Areas
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- We deliver to most pin codes across India. If your delivery location is not serviceable, you will be informed via email and phone, and your order will be fully refunded.
Delays in Delivery
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- While we strive to meet the estimated delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, transportation issues, or high demand during peak periods.
- In case of significant delays, we will notify you via email or phone.
Tracking Your Order
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- Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor the status of your delivery in real time.
Failed Deliveries
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- If a delivery attempt is unsuccessful due to an incorrect address or absence of the recipient, the order may be returned to us. Additional charges may apply for re-shipping.
Contact Us
If you have any questions or concerns about your order, feel free to contact us at:
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- Phone: +91 97736 51006
- Email: support@vibemusic.in