Returns & Exchanges

We want you to love your gear. If something is not right, contact us within 7 days of delivery and we will help with a return or exchange where applicable.

Eligible items

Items must be unused, in original packaging, and include all accessories and documentation. Custom or special-order products may not be returnable.

How to start a return

Email orders@vibemusic.in with your order ID, product name, and reason for return. Our team will share pickup or drop-off instructions and a return authorization.

Refunds

Approved refunds are processed to the original payment method within 5–10 business days after we receive and inspect the returned item.