Customer Service
Shipping & Delivery
Vibe Music ships across India through trusted courier partners from Sikkim Commerce House, 4/1 Middleton Street, 3rd Floor, Room 303, Kolkata – 700071, West Bengal, India. Orders are packed securely and dispatched within 1–2 business days after payment confirmation.
Gear advisors reply by email Mon–Sat (IST business hours).
Delivery timelines
Standard delivery: 5–7 business days to most pin codes across India.
Metro cities often arrive faster depending on courier capacity and stock location.
Free shipping
Shipping is free on every order. Delivery timelines vary by pin code — estimate ETA on the product page.
Tracking
You will receive a tracking link by email once your order ships. You can also track any order from the Track Order page using your order ID and tracking token from your confirmation email.
